Privacy Policy

Disclaimer 

The information provided in this Privacy Policy is intended to explain, in general terms, how Gleaming Services ("we", "us", "our") collects, uses, stores and protects data about our customers, employees, suppliers and contacts ("you", "your") when you visit our website or use our services.

This information is not intended to serve as legal advice and should not be relied upon as such.

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While we aim to keep this policy accurate and up to date, privacy laws vary by location and may change over time. We cannot guarantee that this policy covers all aspects of your legal obligations or data protection rights.

Information collected by Gleaming Services is stored and handled in accordance with the Data Protection Act 2018. 

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Personal/financial information that is collected on this site is used solely for processing orders and sending you information about your order, our products or current offers. 

Privacy Policy - What We Collect

Personal information is required in order for us to provide our services to you. Due to this, we may need to collect the following information:
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- Contact information e.g. full name, job title, email address, telephone number(s)

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- Delivery location information e.g. address and postcode

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- Billing address

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- In the event that an order is placed, we will need need to collect payment details 

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- A record of any correspondence that you send, including emails and messages

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- A record of your purchases 

What Do We Do With Collected Data?

In order to process orders, collecting and processing your data is required. We require your name, address, delivery address if it differs to your billing address and your full payment details. We will also ask for your email address and telephone number if we need to contact you if there are any difficulties with your order. 

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A secure server is used for processing your payment details; your name and delivery address will be passed over to the carrier that is responsible for delivering your order. 

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Your information will be used for our internal records, required for setting you up as a new customer and tracking your purchases. In some cases, we may use this information to improve our products and services. 

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From time to time, we may send promotional emails to inform you about new products and special offers. Should you wish to opt out of this type of correspondence, you are welcome to email sales@gleamingservices.com, stating that you do not wish to receive any further marketing emails.

We may also use your information to contact you for market research purposes, contacting you by telephone, email, and sending promotional materials to your delivery address. 

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All information collected by Gleaming Services is retained for as long as necessary for the above purposes. For more information on our retention schedule, please do not hesitate to contact use. 

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Should you require a copy of your details that we have stored, please write to the address below or email sales@gleamingservices.com. 

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If any of the information that we are holding about you is incorrect or incomplete, please contact us. Any incorrect information will be promptly corrected.